Demand Letter Triage
Save the letter, envelope or email headers, cited pages, current site screenshots, accessibility statement, and recent website-change history.
Ask counsel whether to respond, what to preserve, and whether technical remediation should begin before or after specific legal steps.
Technical Options
Common next steps include public-page snapshot, manual audit, developer remediation, monitoring, accessibility statement updates, PDF/file accessibility, and remediation evidence logs.
For ecommerce and Shopify merchants, review product pages, cart, checkout handoff, forms, popups, apps, and customer-service paths.
Referral Consent
If you want provider follow-up, you can choose to share the request with relevant accessibility partners, including accessiBe when appropriate.
Referral compensation may apply if you become an accessiBe customer; leaving the partner-sharing box unchecked will not block the basic snapshot request.
Frequently asked questions
Can this help before a lawsuit is filed?
It can help organize technical facts and next steps, but it does not replace legal advice.
Should I publicly claim compliance after installing a tool?
Avoid broad public compliance claims unless they are supported by qualified review and counsel-approved language.